Understanding Order Amount Limits and Approvals

Orders that exceed your company's standard spend limits via Candex require approval from designated approvers before proceeding. An email is sent to the designated approver as soon as you finalize the request. Each request has a limited window of 14 days before it expires, so it may be helpful to contact the listed approvers directly to avoid delays.

How can I check the status of my approval request?

Candex Punchout

  1. Go to the Candex catalog page (where you initiated the requisition)
  2. Click on Pending (hourglass icon)
  3. Orders awaiting approval will be labeled Pending Approval. If order is approved, you will see a Checkout button



Candex WebApp

  1. Log in to Candex
  2. Click on My Requests
  3. You will see a list of your approval requests. The right panel will show the required approver’s information

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