Introduction
The process for updating a Purchase Order (PO) depends on your company’s internal policy. Some companies require the existing PO to be canceled and a new one created, while others allow direct updates. Please confirm your company’s policy internally before making changes.
Updating the order amount or other details
- Start by updating the PO in your e-procurement system
This should always be the first step, regardless of how the order was placed - Depending on the submission method, updates will be handled as follows:
- Punchout or Direct Integration
The update will automatically show in Candex after changes are made in your e-procurement system - Candex WebApp
You will need to manually update the PO on Candex:- Go to the Purchase Order (PO)
- Click on the dropdown in the upper-left section of the order view
- Select Edit / View details
- Make the necessary changes and click Update
- Punchout or Direct Integration