If you are a Buyer and an order shows an Early Pay flag in its payment terms, the Seller (also referred to as the supplier or vendor) is scheduled to be paid on an accelerated timeline compared with standard payment terms, which are typically 30–60 days. 

Your steps do not change, but delays matter more

Early Pay does not bypass Candex’s controls or your internal approval process. The Seller's invoice still goes through Candex verification before you receive the Candex Invoice, and before your company will pay the Candex Invoice you must still:

1. Complete the goods receipt (GR) in your internal system, confirming that the goods or services were received.
2. Approve the Candex Invoice in your e-procurement system (Coupa, Ariba, SAP, Basware, or similar).

If either step is pending, the payment cannot be released, even under Early Pay terms, and because the timeline is shorter, any delay has a greater impact. A pending goods receipt or invoice approval is the most common reason an Early Pay payment does not release on time — Candex refers to this as an Early Payment Failure. A change to the PO amount or quantity also stalls the Early Pay process until the update is confirmed.

What happens when an Early Pay order runs into a problem

If an Early Pay order encounters a problem (e.g., funds not received, the Seller's invoice rejected, or the goods receipt not completed), Candex Customer Support is alerted automatically (an Early Payment Failure), investigates the cause, and coordinates with you and, where relevant, the financing partner. Early Pay orders are handled with priority. If the cause is on your side, Candex will ask you to complete the goods receipt or approve the Candex Invoice in your e-procurement system.