Candex acts as a technology-based master vendor, allowing Buyers to work with a wide range of Sellers without setting them up in their internal systems. 

The basic Candex process

1. Buyer creates an order
   A Buyer initiates a purchase order through their company’s internal procurement system or through Candex
   
   Click here to learn more about order creation
    
2. Seller notified about the order
   The Seller is sent an email with order information with a link to register on Candex and accept the order
    
3. Seller accepts the order
   Seller logs in to Candex (if it’s their first order, they will need to register and Candex will perform compliance screening) and accepts the order’s terms and conditions
   
   Click here to learn more about order acceptance
    
4. Seller invoices Candex
   After accepting the order and rendering the good or service, the Seller uploads an invoice and other required details, such as bank and tax information, on Candex
   
   Click here to learn more about invoicing with Candex
    
5. Candex invoices the Buyer
   Candex verifies the Seller’s bank and tax information, the details on the Seller's invoice, and conducts further compliance screening, and then invoices the Buyer
    
6. Buyer pays Candex
   The Buyer reviews the invoice and makes a payment directly to Candex according to the agreed payment terms
    
7. Candex pays the Seller
   After confirming receipt of funds  from the Buyer, Candex pays the Seller (usually within 3 business day)
    

Note: Not all orders and payments through Candex follow the standard process outlined above. In certain cases, special circumstances may apply, for example, an invoice may not be required, or orders may proceed without terms being accepted. For any clarification on specific cases please reach out to support@candex.com.