Adding another Seller to the order

Option 1: Add Seller Contacts from the Candex Web App

1. Click on the relevant order on the left panel.
2. Click on add to partner to add additional people to the order.
   
   

Option 2: Add Seller Contacts Directly from the Email (No Login Required)

1. Open Candex order email

2. Click “Click Here to add new recipients”

   

3. You’ll be redirected to an external Add New Order Recipient form
4. Enter the email under Invite New Order Recipient

5. Click Invite

   

6. You’ll see the new recipient marked as added to order.

Note: Sellers can also add colleagues to the order. If they do, you’ll receive an email notification (see below). To learn more, see How Do I Add Another Colleague to the Order?

How to see existing Sellers on the order

1. Click on  ‘Order Details’ in the right hand panel, and the select ‘Participants’
   
   
   
    
2. People associated with the order from the Buyer and Seller will appear on the right-hand panel. If you do not see the name of a contact at your Seller that is needed for the order, you can add them by clicking on add to partner.